Frequently Asked Questions
Lessons & Coaching
1. What types of coaching does Music Roof offer?
Music Roof offers solo, duo and group coaching across vocal technique, performance, songwriting, music production, harmonies, improvisation, stage movement, classical and jazz styles.
Our coaches have different areas of focus, so students can work with the coach best suited to what they want to develop.
2. How much do lessons cost?
1-hour Solo Coaching: $95
30-minute Coaching for Under 10s: $55
1-hour Duo Coaching: $75 per person
1-hour Online Coaching International Rate: $80 AUD or equivalent in GBP, EUR or USD
Independent Artist Coaching: Contact us for more information.
3. Can complete beginners join?
Yes. Music Roof welcomes singers and performers at all levels.
Coaching is tailored to the individual, so you do not need previous training or performance experience to get started.
4. How long are lessons?
Students under 10 generally have 30-minute coaching sessions.
Solo and duo coaching sessions are generally 60 minutes.
5. What age can students start?
Music Roof accepts students from 7 years of age. There is no maximum age limit.
6. What will I work on with my coach?
Your coaching is based on your individual goals and the areas you want to develop.
Sessions can cover vocal warm-ups, performance etiquette, song choice and direction, improvisation, goal setting, harmonising and public speaking or hosting skills.
Different coaches also specialise in areas including songwriting, music production, classical and jazz vocals, performance and dance.
7. Do I need to bring my own instrument?
For instrument coaching, bring your own instrument where appropriate.
If you are unsure what you need for your session, check with your coach beforehand.
8. How often should I have lessons?
Most students attend weekly or fortnightly.
Your coach can help you work out a schedule that suits your goals and availability.
9. Can I change coaches?
Yes.
Our coaches have different backgrounds, styles and areas of focus. Students can change coaches or work with different coaches depending on what they want to develop.
Speak with Music Roof if you would like to change coaches.
10. Do you offer online coaching?
Yes. Music Roof offers online coaching as well as in-person coaching through our Brisbane and Melbourne studios.
Group Classes & Performance
11. Does Music Roof run group classes?
Yes. Music Roof runs group classes in Brisbane and Melbourne.
Classes cover different areas including performance, vocal technique, harmonies, improvisation, choir, sound resonance, music production and stage movement.
Check the current timetable on the Music Roof website for available classes.
12. Does Music Roof offer performance opportunities?
Yes. Music Roof runs showcases, open mics and other performance opportunities in Brisbane and Melbourne.
These give students the opportunity to perform live and put what they have been working on in coaching and group classes into practice.
13. Do showcases, workshops or events cost extra?
Some excursions, workshops, showcases or special events have an additional cost depending on the event.
Any additional cost will be communicated before the event.
Artist Development
14. What is Artist Roof?
Artist Roof is Music Roof’s artist development community for independent artists.
It provides ongoing development, guidance and opportunities for artists working on their own music and careers.
Contact Music Roof if you would like more information about Artist Roof or independent artist coaching.
Payments, Cancellations & Holds
15. How do ongoing payments work?
Music Roof uses Xplor DebitSuccess to manage direct debit payments for ongoing students.
For questions or assistance with your direct debit account, contact DebitSuccess on 1800 148 848.
16. What happens if I need to reschedule a lesson?
If you need to reschedule a lesson, give your coach more than 24 hours’ notice.
Your coach will arrange another suitable lesson time with you.
17. What happens if I cancel with less than 24 hours’ notice or miss my lesson?
A lesson cancelled with less than 24 hours’ notice is forfeited.
The same applies to a missed lesson.
18. What happens if my coach needs to cancel?
If your coach needs to cancel your lesson, they will arrange another suitable lesson time with you.
19. How do I cancel my ongoing lessons?
At least two weeks’ notice is required before the date you want your ongoing lessons and payments to end.
If your payments are managed through DebitSuccess, contact DebitSuccess on 1800 148 848 regarding your direct debit account.
20. Can I put my payments and lessons on hold?
Yes, subject to the Music Roof Terms & Conditions.
You must provide at least two weeks’ notice before the date you want the hold to begin and submit your request to Music Roof in writing, including the reason for the hold and how long you expect it to last.
Payment holds are limited to a maximum of two months and require Music Roof approval. Music Roof can also request supporting information for the hold.
While your payments are on hold, your coaching sessions and other Music Roof services are suspended.
If you do not contact Music Roof before the agreed hold period ends, your DebitSuccess account can be cancelled in accordance with the Terms & Conditions.
Studios & Contact
21. Where are Music Roof lessons held?
Music Roof provides in-person coaching in Brisbane and Melbourne, as well as online coaching.
Brisbane
44 Montague Street
South Brisbane
Melbourne
Bakehouse Studios
22. How can I contact Music Roof?
Email: info@musicroof.com.au
WhatsApp: 0415 569 413
Website: www.musicroof.com.au
For questions or assistance relating specifically to your direct debit account, contact DebitSuccess on 1800 148 848.